Shipping Policy
You may choose to pick up at my home in SE Oak Park or have your items shipped USPS.
Refund Policy
Refunds are only offered for orders over 3 masks and where there is a sizing issue where I cannot offer a larger or smaller size than required.
Masks are not intended for 2 year olds, and while many have purchase the XXS size for a 2 year old, and many have found that they work well for this age group, I cannot offer refunds or replacements for XXS masks that are too large for 2 year olds, as they are intended for 3 year olds.
Cancellation / Return / Exchange Policy
If there is a sizing issue I am happy to replace up to one mask for free, one time, for a new one of a larger or smaller size. If you have ordered several masks, please have your child try just one on to start.
I'm happy to exchange additional masks that have not been tried on for other sizes.